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For our kimchi, due to the nature of our product (fresh and perishable), all sales are final. We do not accept returns or exchanges. If there is an issue with your order (such as a packing error or quality concern), please let us know as soon as possible and we'll do our best to make it right!
For our merch, all sales are final. We only offer exchanges if you received the wrong item by mistake. If that happens, please contact us within 7 days of pick-up so we can make it right. Items must be unworn, unused, and in original condition.
For our kimchi, we prepare all orders fresh. Orders placed by Friday will be delivered on Saturday morning. If you have any empty Modest Kimchi jars you'd like to recycle, please leave them out by Saturday morning—we’ll credit your account!
Merch orders are shipped separately from our food pick-ups. Regular shipping times apply (3-7 business days). Shipping times may vary depending on your location and the carrier.
Our kimchi is made fresh each week in a licensed commercial kitchen in Redmond, WA. We follow traditional methods with quality ingredients to ensure every batch is fresh, safe, and delicious.
Our kimchi can be enjoyed for 4–5 months when stored properly in the fridge. That said, we recommend eating it within the first month for the freshest flavor and best texture. After that, it will continue to ferment and develop a stronger, tangier taste — still totally safe and delicious, just more bold!
Yes — our kimchi must be kept refrigerated at all times. It's a live, fermented product, and refrigeration slows down the fermentation process to maintain its flavor and quality. Be sure to pop it in the fridge as soon as you get home!
Kimchi is available for local delivery in Issaquah and Sammamish only.
Orders placed by Friday will be delivered on Saturday morning. If you have any empty Modest Kimchi jars you'd like to recycle, please leave them out by Saturday morning—we’ll credit your account!
Right now, we only offer kimchi through online orders for local delivery in Issaquah and Sammamish. We were at the Issaquah Farmers Market (May–September 2025) and plan to return next season!
Stay tuned — we’ll keep you posted as our kimchi becomes available at more locations for both delivery and pick-up.
For local kimchi delivery, please leave your empty jars out on Saturday morning.
We’ll pick them up and credit your account—$1 per jar! A gift card for the total amount will be sent to the email address you used when purchasing kimchi, and you can use it toward anything on our website.
We’re currently working on how best to offer our mandu — possibly through pop-ups or pre-orders for pick-up (just like our kimchi). Nothing’s official yet, but we’re excited to share it with you soon.
We’ll keep you posted as soon as it’s available!